Hi
I installed ALM QC 11.0 in linux environment and it was working fine for few days .Suddenly when I login now I ma getting Attempt to read (or) write proctected memory and memory could be corrupt.I can see following error message in log .
Reading configuration from files
14:25:14 ERROR Message:
File: CAbsServlet.java
Class: com.mercury.td.web.CAbsServlet
Method: doPost
Line: 360
java.lang.NullPointerException
at org.hp.qc.impl.util.CaseInsensitiveMap.put(CaseInsensitiveMap.java:35)
at org.hp.qc.impl.customization.CustomizationElementsContainerImpl.initElements(CustomizationElementsContainerImpl.java:59)
at org.hp.qc.impl.customization.BreakdownTypeContainerImpl.<init>(BreakdownTypeContainerImpl.java:45)
at org.hp.qc.impl.customization.KPITypeContainerImpl.createEntity(KPITypeContainerImpl.java:78)
at org.hp.qc.impl.customization.KPITypeContainerImpl.loadAll(KPITypeContainerImpl.java:64)
at org.hp.qc.impl.customization.CustomizationImpl.initialize(CustomizationImpl.java:129)
at org.hp.qc.impl.customization.CustomizationServiceImpl.getCustomization(CustomizationServiceImpl.java:71)
at org.hp.qc.impl.customization.CustomizationServiceImpl.getFullCustomization(CustomizationServiceImpl.java:58)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy52.getFullCustomization(Unknown Source)
at org.hp.qc.impl.customization.CustomizationServiceImpl.find(CustomizationServiceImpl.java:45)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy52.find(Unknown Source)
at org.hp.qc.impl.customization.CustomizationServiceImpl.getCurrentCustomization(CustomizationServiceImpl.java:82)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy52.getCurrentCustomization(Unknown Source)
at com.mercury.td.tdserver.requests.GetProjectCustomizationData.execute(GetProjectCustomizationData.java:34)
at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:91)
wrapped in com.mercury.optane.core.CTdException: Failed to Get Project Customization Data
at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:98)
at com.mercury.td.web.CAbsServlet.executeFunction(CAbsServlet.java:456)
at com.mercury.td.web.CAbsServlet.processRequest(CAbsServlet.java:448)
at com.mercury.td.web.CTdServlet.processRequest(CTdServlet.java:179)
at com.mercury.td.web.CAbsServlet.doPost(CAbsServlet.java:344)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.hp.qc.core.utils.gzipfilter.GZIPFilter.doFilter(GZIPFilter.java:30)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.mercury.optane.core.state.ServerStatusFilter.doFilter(ServerStatusFilter.java:33)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
14:33:52 ERROR Message:
File: CMiscLogic.java
Class: com.mercury.td.tdserver.api.logics.CMiscLogic
Method: sendAllQualified
Line: 594
java.lang.NullPointerException
at org.hp.qc.impl.util.CaseInsensitiveMap.put(CaseInsensitiveMap.java:35)
at org.hp.qc.impl.customization.CustomizationElementsContainerImpl.initElements(CustomizationElementsContainerImpl.java:59)
at org.hp.qc.impl.customization.BreakdownTypeContainerImpl.<init>(BreakdownTypeContainerImpl.java:45)
at org.hp.qc.impl.customization.KPITypeContainerImpl.createEntity(KPITypeContainerImpl.java:78)
at org.hp.qc.impl.customization.KPITypeContainerImpl.loadAll(KPITypeContainerImpl.java:64)
at org.hp.qc.impl.customization.CustomizationImpl.initialize(CustomizationImpl.java:129)
at org.hp.qc.impl.customization.CustomizationServiceImpl.getCustomization(CustomizationServiceImpl.java:71)
at org.hp.qc.impl.customization.CustomizationServiceImpl.getDefaultCustomization(CustomizationServiceImpl.java:53)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:80)
at org.hp.qc.impl.aspects.cache.ReturnValueCachingAspect$CacheResult.get(ReturnValueCachingAspect.java:146)
at org.hp.qc.impl.aspects.cache.ReturnValueCachingAspect.invoke(ReturnValueCachingAspect.java:87)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:622)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:611)
at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:65)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy52.getDefaultCustomization(Unknown Source)
at org.hp.qc.impl.customization.CustomizationServiceImpl.find(CustomizationServiceImpl.java:43)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy52.find(Unknown Source)
at com.mercury.td.tdserver.api.logics.CDBLocker.setTdSessionContext(CDBLocker.java:592)
at com.mercury.td.tdserver.api.logics.CDBLocker.lockObject(CDBLocker.java:210)
wrapped in com.mercury.optane.core.CTdException: Failed to lock object
at com.mercury.td.tdserver.api.logics.CDBLocker.lockObject(CDBLocker.java:224)
at com.mercury.td.tdserver.api.logics.CDBLocker.hasObjectLockSucceeded(CDBLocker.java:389)
wrapped in com.mercury.optane.core.CTdException: Failed to decide whether the object SEND_ALL_QUALIFIED has been locked
at com.mercury.td.tdserver.api.logics.CDBLocker.hasObjectLockSucceeded(CDBLocker.java:412)
at com.mercury.td.tdserver.api.logics.CMiscLogic.sendAllQualified(CMiscLogic.java:546)
at com.mercury.td.saserver.jobs.CSendAllQualifiedMailJob.concretePerform(CSendAllQualifiedMailJob.java:117)
at com.mercury.td.saserver.jobs.BaseMultiProjectsJob$Worker.run(BaseMultiProjectsJob.java:419)
at sun.reflect.GeneratedMethodAccessor103.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.mercury.optane.core.utils.concurrent.PooledThreadTaskProxyInvocationHandler.execute(PooledThreadTaskProxyInvocationHandler.java:122)
at com.mercury.optane.core.utils.concurrent.PooledThreadTaskProxyInvocationHandler.invoke(PooledThreadTaskProxyInvocationHandler.java:104)
at com.sun.proxy.$Proxy53.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:662)
Exception in thread "pool-1-thread-2" java.lang.reflect.UndeclaredThrowableException
at com.sun.proxy.$Proxy53.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:662)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor103.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.mercury.optane.core.utils.concurrent.PooledThreadTaskProxyInvocationHandler.execute(PooledThreadTaskProxyInvocationHandler.java:122)
at com.mercury.optane.core.utils.concurrent.PooledThreadTaskProxyInvocationHandler.invoke(PooledThreadTaskProxyInvocationHandler.java:104)
... 4 more
Caused by: com.mercury.optane.core.CTdException: Failed to perform sendAllQualified
at com.mercury.td.tdserver.api.logics.CMiscLogic.sendAllQualified(CMiscLogic.java:615)
at com.mercury.td.saserver.jobs.CSendAllQualifiedMailJob.concretePerform(CSendAllQualifiedMailJob.java:117)
at com.mercury.td.saserver.jobs.BaseMultiProjectsJob$Worker.run(BaseMultiProjectsJob.java:419)
... 9 more
Caused by: com.mercury.optane.core.CTdException: There were problems with sending mails to the following project(s) : [risk::risk_demo]
at com.mercury.td.tdserver.api.logics.CMiscLogic.sendAllQualified(CMiscLogic.java:610)
... 11 more