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Re: Folders hidden from users view

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Confirm there is no workflow customization that might be affecting her view.

Try removing the user from the project entirely and re-adding her to the project.

Try removing her account from the Site entirely and re-adding her to the site, then re-adding her to the project. You'll need to make note of all the projects she has access to and her permissions in them before removing her from the Site.

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