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OTA connection problems - The RPC server is unavailable

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Hello,

 

I'm experiencing some OTA connection problem with a Java program extracting information from HP ALM.

This problem occurs in one environment and I'm not able to reproduce it.

 

HP ALM version: 11.0

Java version: 7 - 32 bits.

Tests have be executed on 2 different computers: one running Windows 7, the other one WINDOWS 2008 r2.

 

When I run my java program, I can't connect to the HP ALM server.

The "initConnectionEx" function returns the following error message:

800706ba The RPC server is unavailable

 

Same result using ITDConnection3 or ITDConnection objects to handle the connection.

 

We've been through all the recommended settings RPC configuration.

Without success.

 

I've created an Excel file connecting to HP ALM, counting the number of requirement and releasing connection.

Connection is made with exactly the same credentials than the java program

This file is working properly on both computers.

 

What could cause this problem?

 

Thank you,

Nicolas


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