There are some Programs that have been seen to cause conflicts with ALM . Check This might solve the issue.
NVIDIA Display Driver
MSN Toolbar
Ask.com Toolbar
Yahoo Toolbar version 5.5.7.0
McAfee Privacy Service
Bell South Fast DSL Help Center
Surf Safari by NetZero
Gator
Go!Zilla
Gator Information Network (GAIN)
GMT.exe (another Gator product)
CME.exe
Norton Internet Security
SnagIt with Internet Explorer add-in
IBM Proventia
IBM BlackIce
Hotbar
MS Live Messenger
MS NetMeeting
Oracle IMeeting
Windows Desktop Search
JetAudio
WebEx
Oracle JInitiator
Veritas Enterprise Vault user Extension 6.0
PCAnywhere 11.0.1
Mekko Graphics
Microsoft SharePoint