What is the version and patch level of your QC application?
What is the OS service pack level of your PC? What is the bit level of the PC? How much RAM and available disk space do you have?
What version of Microsoft Word do you have installed?
Are you logged in as a user with Administrator privileges?
At what point in the process of attempting to use the Document Generator does the problem occur?
What is the OS service pack level of your PC? What is the bit level of the PC? How much RAM and available disk space do you have?
What version of Microsoft Word do you have installed?
Are you logged in as a user with Administrator privileges?
At what point in the process of attempting to use the Document Generator does the problem occur?