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Execution error when trying to execute scripts on ALM[OLE error 800403EA]

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I'm trying to execute scripts on ALM 11, and the trial verion of my UFT is 11.5
I have no idea what's wrong with my UFT or ALM
b/c I can execute scripts in Test Plan but when I execute scripts in Test Lab
it ends up popping up a window and says [OLE error 800403EA]

btw, I work on Windows 7 with both UAC and Firewall OFF,
also tried on Windows XP SP3, but still didn't work

is anybody out there who can help me with it?


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