Quantcast
Viewing all articles
Browse latest Browse all 14708

: HP Asset Upgrade Tool and troubleshooting it

Dear customer ,

When your organization uses QC/ALM to store QTP/UFT scripts , and if there is a need to upgrade your QTP version to next version , sometimes it might need you to upgrade all the tests and assets related to QTP.


As there will be large number of tests and assets involved , manually upgrading them is not an easy option.


So there is HP Asset Upgrade tool available to help in upgrading the Tests and Assets stored in QC/ALM.


This automatically upgrades all the QTP tests and Assets stored in QC/ALM from current QTP version to next version.

 

More information about what is Asset upgrade tool , where to download it , what are the limitations of it can be found in KB article : 

http://support.openview.hp.com/selfsolve/document/KM896902

 
 

Few points to remember here is that :

1 ) The QC version has to be same. You can't upgrade assets stored in QC 10.0 to QC 11.0.

The upgrade is only when QTP version changes.

2 ) In case there is a QC version change along with QTP version , first the QC project has to be upgraded to the new version by the usual project upgrade process. Later the tool can be used to upgrade accordingly to the new QTP version.

 

Troubleshooting tips :

1 ) Run the Asset upgrade tool minumum thrice. I have seen in my experience that running the tool again resolves issues which occured during 1st run.

2 ) In case upgrade fails , check the Report and see if the error points to some files.

In such cases , check if the files exist in repository and if there is a corresponding entry in Database as well.

If the file is missing , we need to analyze what was the file and proceed further accordingly.

 

You can log a support case in such cases . Provide the QC version , QTP version , Asset upgrade tool version , Asset upgrade report. Make sure you have run the rool atleast thrice before going ahead with logging the case.

 

Regards,

HP support


Viewing all articles
Browse latest Browse all 14708

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>