The error message is :
[Mercury][Oracle JDBC Driver][Oracle]ORA-28000: the account is locked
I'm using JBoss, and observed:
- During JBoss startup also I get the similar message as follows:.
17:27:21,046 ERROR [[/sabin]] Servlet /sabin threw load() exception
com.mercury.jdbc.base.BaseSQLException: [Mercury][Oracle JDBC Driver][Oracle]ORA
-28000: the account is locked
I beleive this is due to the qcsiteadmin_db password mismatch. I also tried unlocking the user at backend Oracle, and started the QC again, but when QC comes up, the user qcsiteadmin_db gets locked again (TIMED). I beleive this is due to multiple tries with the mismatch password and it gets locked.
The site admin schema is default : qcsiteadmin_db
1) How to set the password and sync up with database and JBoss?
2) The siteadmin.xml file has an encrypted password in the format "TWO:23-23-23...."
I beleive this is causing the issue. siteadmin and qc are locked now and could not login to both.
please let me know as I need to fix this asap..
thanks