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HP QC10 on Windows 7/IE9 .dll issues

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We are experiencing a few issues with QC 10 in our organisation.

 

We have managed to install it fine by giving users Admin access on a temporary basis and letting them know to launch QC as Admin the first time to get it to install correctly.

 

Afterwards, I grant users full control to the QC folder so that it can be opened with no .dll errors.

 

This seems to work ok, But isnt perfect as I occasionally have to reinstall it, Although I believe this is down to me loading it on behalf of the user rather than getting them to do it with admin rights as above ( And i havent had an calls back yet since getting them to do it themselves)

 

I guess its putting folders in their own user area/registry?

 

Anyway, The only real issue we are facing now is that for some reason,  QC is keeping some of the .dlls open even when the windows you previous were using QC in has been closed.

 

This means that if a user wants to go back in, They have to close all their tabs in ie and kill of some lingering processes before they can launch QC again.

Which is obviously not ideal.The Dll's that seem to be in use are (Based upon the error we get)

QTGRID.dll

And

ARGSeditor.dll

 

We are on Windows 7 VM's (Each user has their own) 32bit.

Folder redirection is enabled

We are using IE9 and our Qc version/patch number is 10 patch 29

 

 

Anyone had this issue before?


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