Obtain the correct Excel Add-in from here:
https://hpln.hp.com/page/alm-excel-addin-page
Are you sure you followed all the instructions for installing the Add-in? After installing the add-in but before using it did you first access the ALM login page?
Had you previously executed the Register ALM Client process on this machine? If so, then you need to re-execute that process after having installed the Add-in.
https://hpln.hp.com/page/alm-excel-addin-page
Are you sure you followed all the instructions for installing the Add-in? After installing the add-in but before using it did you first access the ALM login page?
Had you previously executed the Register ALM Client process on this machine? If so, then you need to re-execute that process after having installed the Add-in.