Hi Members,
We have been using HPQC (ALM 11/Patch13)on a server.
We have added few users to HPQC.
While the new user tries to login to HPQC for the first time , he is getting the below error .
Following client components were not downloaded successfully:
1 . RRV.cab :
This file has no digital signature or the publisher is untrusted.
Close all connections to Server and try again.
I have created the issue in my system by deleting QC session from users/xyz/AppData\Local\HP .
The ALM client is not installing in my system.
I have tried the following to put a check to the issue. But none of them worked .
Can some one please drive me towords the solution.
1. I deleted all temp files.
Deleted RRv.cab file from C:\Users\xyz\AppData\Local\Microsoft\Windows\Temporary Internet Files
Reinstalled with Admin prevelages.
2. HP QC plugins page /HP ALM client registration also did not helped.
3. Copied RRV.cab file from the other mechine that is working perfectly. And pasted the file in C:\Users\xyz\AppData\Local\HP\ALM-Client\qc11.
Even pasted the file in C:\Users\xyz\AppData\Local\Microsoft\Windows\Temporary Internet Files while the application is loading.
4.As a final option i am copying entire HPQC client from working system to my system under C:\Users\xyz\AppData\Local\HP\ALM-Client\
Thanks &Regards
Srinivas G